[anrakushi]

i assume the problem is encoding and is a common problem with reading foreign language emails. The problem is if someone writes their email EUC encoding for Japanese, if you are viewing your browser in Unicode (as i do) or Western it will come out as rubbish. there are several different encodings for Japanese and if your browsing is trying to read it as Unicode when it is in fact EUC it won't work. i don't use windows but in safari you go to View->Text Encoding and select something there. I'm 100% positive these options exist in firefox and IE so look in the menus and then try each encoding to see which one works. I found i would get a few emails from Japanese in EUC encoding.