[jacobf]

Hm, I'm not sure. When you click on the A, it should show what they are in the system language on the computer. If you are not sure, here is the order they are in from top to bottom:

Hiragana
Full-width Katakana
Full-width Alphanumeric
Half-width Katakana
Half-width Alphanumeric
Direct Input

Can you take a screenshot of your screen when you push on the A so I can see what shows up for you?