05-19-2009, 10:41 AM
Japan has it`s own version of the RIAA - JASRAC... So no lessons to be learned there.
As for Google... Well, it`s not just that they`ve crept into legally ambiguous territory. Japan has significantly different expectations when it comes to customer service than the US and Europe. A company would be committing commercial suicide by telling a customer to just deal with it themselves - even if they do provide tools. There is the expectation that the company will take care of all problems, and potential for problems before things escalate. If a customer has to move themselves... You`ve just lost the market.
If anyone is trying to find me… Tamyuun on Instagram is probably the easiest.
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