View Single Post
(#4 (permalink))
Old
Nyororin's Avatar
Nyororin (Offline)
Mod Extraordinaire
 
Posts: 4,147
Join Date: Nov 2006
Location: あま市
Send a message via MSN to Nyororin Send a message via Yahoo to Nyororin
05-19-2009, 10:41 AM

Japan has it`s own version of the RIAA - JASRAC... So no lessons to be learned there.

As for Google... Well, it`s not just that they`ve crept into legally ambiguous territory. Japan has significantly different expectations when it comes to customer service than the US and Europe. A company would be committing commercial suicide by telling a customer to just deal with it themselves - even if they do provide tools. There is the expectation that the company will take care of all problems, and potential for problems before things escalate. If a customer has to move themselves... You`ve just lost the market.


If anyone is trying to find me… Tamyuun on Instagram is probably the easiest.
Reply With Quote