Quote:
Originally Posted by noodle
I'm not justifying their actions... I'm disagreeing with the punishment. I thought "the customer is always right" applied to the US, this is why I think that it's a huge overreaction by the manager. I've experienced worse when working in a games shop and have never called the police. The only time the police came anywhere near our shop because of a customer was when a customer spat a a colleague of mine and tried starting a fight! And we've had it all... Customers kicking down our shelves, swearing and even threatening us!
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I am sorry, but the customer is NOT always right. This is a very big misconception that people have these days thinking they can get away with anything in a store. The problem with America these days is that people feel they have a freedom to get away with absolutely everything they want to without fear of consequence. If you want to pull a prank on someone, do so to a friend, not someone that is working.