[Columbine]

Thanks for all your replies, everyone. I've passed the message along so hopefully it'll be resolved. I'm a little surprised to be honest, because pension payments for people on a student visa were never mentioned at all during the university application procedure, yet we had to cover a lot of other things. It also doesn't seem to have been mentioned by JET as no one out there had a clue they might have to pay this kind of money. A bit of a shock, needless to say, to be asked to cough up over £1000 out of the blue.