Thanks for the repsonse...
Can't almost *anything* be answered via Google?
I've seen other threads on here, where a few members come in and provide extremely detailed and quality results about places they've visited. I figured that some of them may have been to a ryokan, and I'm more likely to believe a review from somebody off here, rather than a randomly placed review on a search engine.
I've actually looked at the website you linked to. It has very little information in the way of user reviews, and most of the pages are in Japanese...which doesn't really help me.
If anybody has first-hand experience, that would be great. Otherwise, I shall take my chances with Google. Thanks.