Quote:
Originally Posted by acjama
Ditto. Everybody says Japanese service is very "friendly" (No. It is polite. There is a fundamental difference) and "excellent", however that might be defined.
It is far from excellent, it is actually very slow and inefficient. Japanese know no better, and of course, foreigners are ignored. For example, travel tickets bought and paid in advance from an agency will only arrive a week before the trip, so good luck trying to fix possible mistakes/getting visas while working full-time, or getting an apology (or even a correction) when a mistake is clearly theirs.
Simple problems with ethics.
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I have never heard anyone say Japanese service is "friendly". What I hear (and experience) is service where the customer is king.
I have never experienced slow or inefficient. Nor have I ever been ignored.
I have no idea what ethics has to do with what you are talking about.