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Djinnandtonic (Offline)
New to JF
 
Posts: 2
Join Date: Oct 2011
New Flight Attendant on Japanese flights - basic customer service phrases? - 10-31-2011, 08:59 PM

Hi there,

So I'm going to be a new flight attendant on Japan-American flights and I'd like to really learn some proper Japanese customer service phrases to use with our Japanese customers.

I've passed the san-kyuu JLPT, so I know most of the basics on Japanese, but I'd like some advice on this specific subject, especially since my keigo is weak, at best.

I know some phrases like "Irasshaimase" and "Kashikomarimashita", but I don't even know the proper way to ask someone "Can I help you with anything, sir/ma'am?".

Any help from expert/native speakers/other flight attendants would be amazing!

Cheers,
DJ
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